Best practices

These simple steps will help you make the most out of your Event Call.

Before Meeting

Set meeting times that work across time zones Remember your participants may be in time zones other than your own.
Double check the confirmation email for accuracy Be sure to check the details of your confirmation email upon to receipt to ensure accuracy.
Communication prior to the call is critical A conference coordinator will contact you prior to your call to confirm details, discuss how the call is run.
Cancel a call If you must cancel your call, please contact the TeamConnect Conferencing Help Desk 24 hours prior to start time.

During Meeting

Begin and end meetings on time If you are the host of the conference, call a few minutes early. Use the extra time to greet presenters or discuss any last minute concerns with the operator.
For interactive conferences, participants may mute their phones by pressing * 6 If you have a large conference, your conference call will generally be listen only. However, if you have an interactive call, participants may mute and unmute their lines.
Note: If you are the host or speaker, the feature to mute/unmute does not apply.
Help is always available by pressing * 0 The operator will be monitoring your call for help signals:
* 0.
Note: For security reasons, the operator is not listening, but is monitoring the call in case of any issues.

After Meeting

Post-call features will be sent to host If host has requested post-call features, such as a participant list, this information will be sent after the conference.
TeamConnect Conferencing
Help Desk

Global Toll
+1 617 786 4193

or Dial your Global Access Number, and follow the prompts (1 to join conference, 2 for Help Desk)

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